What is a second opinion and online consultation?
A second opinion in medicine is an additional, independent assessment of a diagnosis and proposed treatment plan or therapy by a specialist based on medical reports and examination results of the patient. A second opinion supports the patient in treatment decisions and is especially useful for conditions where a diagnosis is unclear, involves a serious or rare condition or when treatment options are risky.
Thanks to our online consultation, you can get a consultation with our spine/pain management specialists via video conference.
You and your local physician can discuss your treatment options and diagnostic strategy with our specialists. An interpreter is available throughout the online consultation if needed.
Without having to leave the house, you can retain a helpful second opinion. With us you will always find the right contact person for your Symptoms/Complains.
This service includes:
- Thorough examination of the patient’s medical documents and of the request form (please note, in some cases extra evaluation of the radilological images is necessary)
- Live online consultation with a senior medical specialist
- Arabic, german and english-speaking specialists
- a short written summary of the consultation in German/English
- Access to the most qualified medical specialists and our care team without leaving the house
How does it work?
Explore the steps to gain a better insight into the process for a second opinion.
Step 1
Fill in the online questionnaire Send us your current medical reports. Upload your radiological images (if available) Upload your medical records including MRI and CT on our secure servers and submit your inquiry. We receive reports in english, german and Arabic languages Within one or three working days you will receive an answer with further instructions for your specific case including consulting fee.
Step 2
Upon receipt of the payment we will send your medical documentation to one of our medical specialists and choose the consultaion date. It usually takes around 5-10 days to organize an online consultation after receiving your request and medical documents.
Step 3
After the consultation our medical specialist compiles a short summary in German or English
Your Benefits
- why get second opinion?
- Spinal disorders may have multiple causes, which makes identifying the correct underlying reason and ist treatment challenging. Our experts can help you find the right cause of your pain and to identify the right treatment.
- Minimized pain and suffering by taking effective decisions and and avoid unnecessary treatments/surgeries
- Save time and costs by getting answer within days instead of an appointment in some weeks.
- Access to the most qualified medical specialists and our care team without leaving the house
FAQ
Most frequent questions and answers
Spinal complaints are often caused by several factors. Finding and treating the right cause is a challenge for physicians. Surgeries are often performed without success due to failure to identify the correct cause. Therefore, a second opinion regarding your condition and its cause is recommended to avoid unnecessary surgery/treatment.
We recommend internet speed of at least 700 Kbit/sec. A Computer/tablet/Smartphone
If you speak Arabic/English or German than you can talk to your doctor without an interpreter
Fortunately, most spinal patients do not need surgery. With the right conservative treatment, most complaints can be treated well. however, this remains an individual decision. We take a close look at your case and will advise you according to our best and up-to-date knowledge.